Frequently Asked Questions

How to get in touch with us?

 If you need to get in touch with us please use our contact form and we will endeavour to get back to you within 24 hours (normally probably within just a few hours though as we're pretty dedicated here!) 

How can I pay?

You can pay using either PayPal or any major credit/debit card. It's all done via PayPal or Authorize.net because that way your card details are very very secure and nobody (not even us!) can see them except you and PayPal / Authorize.net.

How much is postage?

We try not to charge too much for postage however please appreciate that sometimes an order might consist of many small but expensive crystals and other times one very large and heavy crystal, so it's very hard to calculate automatically what it's going to cost.

If you feel that the postage you've been charged is too much then please just get in touch via our contact form and we'll see what we can do.

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